FCCI Insurance auto glass claims can be filed directly with FCCI Insurance by following the instructions below:
If FCCI Insurance is not your insurance carrier, you can find instructions for your carrier here.
As Policyholder
1.
Call the FCCI Insurance Claims department at 1-800-226-3224.
2.
Press “1”
if you are a Policyholder, press “2”
if you are an Auto Glass Shop.
3.
Press “3”
to file your FCCI Insurance auto glass claim for the first time.
4.
Inform representative that you are looking to file your FCCI Insurance auto glass claim for the first time.
5.
Provide them with your Policy Number
and confirm your personal information in order to proceed.
6.
Provide them with Date of Loss, information on how and where the damage occurred, and the size of the damage.
7.
Be specific to the name of the company you would like to use to perform services on your vehicle (i.e. Auto Glass City or Lloyd’s of Shelton Auto Glass).
As Auto Glass Shop
2.
Press “1”
if you are a Policyholder, press “2”
if you are an FCCI Insurance Agent, press “3”
if you are an Auto Glass Shop.
3.
Press “3”
to file your FCCI Insurance auto glass claim.
4.
Inform representative that you are looking to file your FCCI Insurance auto glass claim for the first time.
5.
Provide them with your customer’s Policy Number.
6.
Add your customer to the line and customer will confirm basic personal information in order to proceed.
7.
Customer will provide Date of Loss, information on how and where the damage occurred, and the size of the damage.
8.
Be specific to the name of the company you would like to use to perform services on your vehicle (i.e. Auto Glass City or Lloyd’s of Shelton Auto Glass).