How do I file an Allied Auto Glass Claim directly with Allied?

If Allied is not your insurance carrier, you can find instructions for your carrier here.

You will need the following information:

1. Your Allied Insurance Card (includes your vehicle’s VIN #).
2. Date and time the incident happened, referred to as ‘Date of Loss.’
3. Information on how and where the damage occurred.
4. Size of the damage. (This company from Troy, MI explains what can be repaired and what should be replaced.)
5. Name of the company you would like to use to perform services (i.e. Auto Glass City or Lloyd’s of Shelton Auto Glass).

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Reporting your Allied auto glass claim (directly w/ Allied):

– Apprx. 15-30 minutes depending on hold time

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Allied auto glass claims can be filed directly with Allied by following the instructions below:

If Allied is not your insurance carrier, you can find instructions for your carrier here.

As Policyholder

1. Call the Allied Claims department at 1-800-282-1446.
2. Press “1” if you are a Policyholder, press “2” if you are an Auto Glass Shop.
3. Press “3” to file your Allied auto glass claim for the first time.
4. Inform representative that you are looking to file your Allied auto glass claim for the first time.
5. Provide them with your Policy Number and confirm your personal information in order to proceed.
6. Provide them with Date of Loss, information on how and where the damage occurred, and the size of the damage.
7. Be specific to the name of the company you would like to use to perform services on your vehicle (i.e. Auto Glass City or Lloyd’s of Shelton Auto Glass).

As Auto Glass Shop

1. Call the Allied Claims department at 1-800-282-1446.
2. Press “1” if you are a Policyholder, press “2” if you are an Allied Agent, press “3” if you are an Auto Glass Shop.
3. Press “3” to file your Allied auto glass claim.
4. Inform representative that you are looking to file your Allied auto glass claim for the first time.
5. Provide them with your customer’s Policy Number.
6. Add your customer to the line and customer will confirm basic personal information in order to proceed.
7. Customer will provide Date of Loss, information on how and where the damage occurred, and the size of the damage.
8. Be specific to the name of the company you would like to use to perform services on your vehicle (i.e. Auto Glass City or Lloyd’s of Shelton Auto Glass).

What does my Allied Auto Glass Claim cover?

Customers who have Comprehensive Coverage in the state of Florida are not liable to pay for any expenses related to windshield repairs or replacements.

Florida Statute 627.7288 labeled “Comprehensive coverage; deductible not to apply to motor vehicle glass” under the title “Insurance Rates and Contracts,” states that the deductible provision “shall not be applicable to damage to the windshield of any motor vehicle.

The majority of insurance policyholders have a deductible in their Comprehensive Coverage that they must meet before their policy pays for benefits. If their deductible is $500 or $1,000, this is the amount they would have to pay first, before their insurance company would pay for vehicle damages. However, with the Florida Statute above in effect, policyholders do not have to cover their deductibles in order to fix their auto’s windshield. Please note that this “Deductible Waiver,” as it is called, does not apply to any other glass on your vehicle, such as door glass and back glass.

Insurance Auto Glass Claims for Windshield Only Damage:

If the only damaged part to your vehicle is your windshield, the Florida Statute described above ensures that, regardless of your Comprehensive Deductible, you do not have to pay any out-of-pocket amounts to get your windshield repaired or replaced. Any cost associated with performing repairs to your windshield will be fully absorbed by your insurance company.

File an Insurance Auto Glass Claim

By entering your information here you will receive prompt Allied auto glass claim services by Auto Glass City:
  • We will begin the claim process so there is no hold time with your insurance company.
  • We will get approval from your insurance company to begin the work.
  • We will contact you to schedule for an appointment at your convenience.