How do I file a GEICO Auto Glass Claim directly with GEICO?

You will need the following information:

1. Your GEICO Insurance Card (includes your vehicle’s VIN #).

2. Date and time the incident happened, referred to as ‘Date of Loss.’

3. Information on how and where the damage occurred.

4. Size of the damage. (Crack Medic explains what can be repaired and what should be replaced.)

5. Name of the company you would like to use to perform services (i.e. Auto Glass City or Lloyd’s of Shelton Auto Glass).

The fastest way available:

FILL OUT THIS QUICK FORM

Reporting your GEICO auto glass claim (directly w/ GEICO):

– Apprx. 15-30 minutes depending on hold time

Or you may call us directly at (855) 999-1146

GEICO auto glass claims can be filed directly with GEICO by following the instructions below:

As Policyholder

1. Call the GEICO Auto Glass Claims department at 1-800-510-2291 and press 1.

2. Press “1” for Policyholder

3. Press “1” to file your GEICO auto glass claim for the first time.

4. Press “0” when recorded message sends you to their website.

5. Follow prompts by saying the date damage occurred.

6. Provide them with your Policy Number and confirm your personal information in order to proceed.

7. Provide them with Date of Loss, information on how and where the damage occurred, and the size of the damage.

8. Be specific to the name of the company you would like to use to perform services on your vehicle (i.e. Auto Glass City or Lloyd’s of Shelton Auto Glass).

As Auto Glass Shop

1. Call the GEICO Claims department at 1-800-510-2291.

2. Press “1” if you are a Policyholder, press “2” if you are an Auto Glass Shop.

3. Press “2” to file your GEICO auto glass claim.

4. Inform representative that you are looking to file your GEICO auto glass claim for the first time.

5. Provide them with your customer’s Policy Number.

6. Add your customer to the line and customer will confirm basic personal information in order to proceed.

7. Customer will provide Date of Loss, information on how and where the damage occurred, and the size of the damage.

8. Be specific to the name of the company you would like to use to perform services on your vehicle (i.e. Auto Glass City or Lloyd’s of Shelton Auto Glass).

What does my GEICO Auto Glass Claim cover?

Customers who have Comprehensive Coverage in the state of Florida are not liable to pay for any expenses related to windshield repairs or replacements.

Florida Statute 627.7288 labeled “Comprehensive coverage; deductible not to apply to motor vehicle glass” under the title “Insurance Rates and Contracts,” states that the deductible provision “shall not be applicable to damage to the windshield of any motor vehicle.

The majority of insurance policyholders have a deductible in their Comprehensive Coverage that they must meet before their policy pays for benefits. If their deductible is $500 or $1,000, this is the amount they would have to pay first, before their insurance company would pay for vehicle damages. However, with the Florida Statute above in effect, policyholders do not have to cover their deductibles in order to fix their auto’s windshield. Please note that this “Deductible Waiver,” as it is called, does not apply to any other glass on your vehicle, such as door glass and back glass.

Insurance Auto Glass Claims for Windshield Only Damage:

If the only damaged part to your vehicle is your windshield, the Florida Statute described above ensures that, regardless of your Comprehensive Deductible, you do not have to pay any out-of-pocket amounts to get your windshield repaired or replaced. Any cost associated with performing repairs to your windshield will be fully absorbed by your insurance company.